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Consumer Rights & Instructions
(Texas Health & Safety Code 181.105)
Requesting Your Health Records
You have the right to request a copy of your health care records.
To request records, submit a written request to elsa@yaocounseling.com.
Please include your full name, date of birth, contact information, and the records requested.
Contacting the Licensing/Oversight Authority
Texas Behavioral Health Executive Council (BHEC) oversees licensed mental health professionals in Texas.
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
Filing A Consumer Complaint
File a complaint online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548
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